FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Most orders arrive in 6-10 business days to the US, Canada, UK, and Australia. We ship from warehouses in the US and Asia depending on the product.

Do you ship internationally?

Yes! We ship to over 50 countries. Shipping times vary by destination. International orders typically arrive in 10-18 business days.

What is your return policy?

30 days, no questions asked. If Oak tested it and you didn't like it, send it back. See our Returns Policy for full details.

What if my item arrives damaged?

Email us at support@dumbfix.com with your order number and a photo. We'll send a replacement or issue a full refund — your choice.

Are the products actually tested by a real person?

Yes. By Oak. Who is a real, bald, well-intentioned person with extremely limited DIY skills. Every product description includes his honest experience.

Do you offer discounts for bulk orders?

Contact us at support@dumbfix.com and we'll work something out.

How do I track my order?

You'll receive a tracking email within 2 business days of your order shipping. You can also track your order using the link in your confirmation email.